Claims

When you need a broker most, we’ll be there to help get things back to normal.

As your insurance broker, Aon is your advocate in the event of a claim. We know you need to get back to normal as soon as possible, and we’ll help you every step of the way. We’ll provide the answers to your questions and the advice you need to make the right decisions.

Should you make a claim or not?

Give us a call and let’s talk. We can help you decide your course of action by providing unbiased advice and simple direction. The final decision is always yours.

Once we receive your home or auto claim, we’ll make it a priority to expedite the process and make it as simple as possible. Our claim specialists are trained to handle various incidents with quality of service in mind. We’ll be there every step of the way, so you can get on your way.

Make an insurance claim 24/7
Call 1.800.448.2539

When calling in your claim, have as much information available such as your policy number, details of the incident and/or a police or fire report if one was made. The more information we receive, the sooner we can begin to help.

How an insurance claim works

Regardless of the type of claim, our claims specialists will guide you through the process, simplify things as much as possible and of course, act as your advocate.

The claim process begins when something happens to your home or vehicle. Although often compared to one another, every incident is unique and the claim different, because of your coverage and situation.

You can submit vehicle claims for windshield and window repair, collision repair due to an accident, for fire or theft and for multiple other occurrences including water damage, animal collision, environmental incident or vandalism.

Much like auto claims, there are various reasons for submitting a claim. In most instances, your home or garage will require repairs or rebuilds because of theft or vandalism, a major loss due to water damage, minor losses due to weather or sewer back-up and lastly fire.

Remember, assistance is available 24/7. Claims contact information varies depending on your policy insurer. Please refer to your insurance documentation for the correct claims contact number or call 1.800.448.2539 and speak to your Aon broker.